About Us

Our Story

DialAmerica started as a family-run company in 1957. Almost six decades later, the company now operates more than 20 call centers with 5,000 employees throughout the U.S.

Dedicated call center representatives, supervisors and corporate employees work on behalf of today's leading brands in growing industries. DialAmerica contact center agents conduct more than 300,000 customer interactions on behalf of our clients each day.

DialAmerica is continually named one of the 'Top 50 Teleservices Agencies by TMC, in both inbound and outbound U.S. domestic teleservices.

The DialAmerica Difference

“People will always be at the heart of our success; we value and inspire people because when that happens, ordinary people do extraordinary things”.
- The DialAmerica Difference

When you love what you do, it becomes a natural fit. Throughout our history, we have been fortunate to attract and retain individuals who all share the same basic values - a strong work ethic, high integrity and the desire to be the best.

An impressive number of our staff members have been with our company for years. Many supervisors and corporate personnel began successful careers as customer-facing call center representatives.

Our employees love working in our environment.

Get ready for the future

Rooted in stability and ready for the future, we are always investing in our business and staff which allows us to stay ahead of trends and working in the hottest industries. We operate solely in the U.S. and are committed to keeping our business here. Our experience lies in our people, which makes us the obvious choice for both leading and up-and-coming brands.

When you join DialAmerica, you'll be providing sales and service support on behalf of the some of the largest names around!

Hear From Our Team

"I'm a stay-at-home parent by choice. DialAmerica allows me to contribute to my family financially and still pick up my kids at school. Best of all, I've made some wonderful new friends!"
"I'm a college student working 20 hours a week at DialAmerica. I'm developing life-long business and communication skills. After graduation I'm joining DialAmerica's management development program."
"After 20 years of military service I needed to transition to civilian work. With my leadership experience, I quickly became a top performer. Now I'm part of the management team!"
"Working in the corporate headquarters in Mahwah has been very rewarding. I love working in the team environment and learning about all the departments that support the entire company. It's inspiring seeing every department work together towards a common goal."