Call Center Jobs at DialAmerica

DialAmerica's network of U.S.-based contact centers offers a variety of positions in more than 16 locations across 11 states.

Call Center Agent Our Agents Just Sound Better when handling or making calls on behalf of our clients. Positions include Customer Service Representative, Inside Sales Agent, and Call Center Agent.

Here's just some of what we have to offer:
  • Competitive compensation - base salary + incentives
  • Set schedule
  • Weekly pay with direct deposit
  • Healthcare coverage* and 401K
  • Paid on-the-job training
  • Supportive and motivating staff to help you succeed
  • Rapid opportunities for advancement
  • Professional and upbeat office setting
*The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in 2 separate machine-readable files. The machine readable files for the benefit package under the DialAmerica Marketing Welfare plan related to variable hour employee health plans are linked below:

Plan Number MTA01193 https://machinereadablestorage.z14.web.core.windows.net/MTA01193

Plan Number M500501 https://machinereadablestorage.z14.web.core.windows.net/M500501

Contact Center Management Operations Managers lead teams of Agents to meet and exceed client goals. Positions include Team Leader, Shift Manager, Assistant Manager and Manager.

Training & Development Training staff oversee the education, development and retention of our Agents to meet staffing and performance objectives and to improve Agent performance. Positions range from Training Coordinator to Training Manager.

Recruiting Recruiters identify talented individuals to join the DialAmerica family and develop effective recruitment and staffing processes, strategies, policies and procedures. Positions range from Employment Coordinator to Recruiting Manager.

Administration & Call Center Support A variety of positions perform critical functions that support our Call Centers, including Administrative Assistant, Scheduler and Account Administrator.

Call Center Jobs

Life At DialAmerica

  • Life at DialAmerica
  • Life at DialAmerica
  • Life at DialAmerica
  • Life at DialAmerica
  • Life at DialAmerica
  • Life at DialAmerica