Call Center Jobs at DialAmerica
DialAmerica's network of U.S.-based contact centers offers a variety of positions in more than 20 locations across 13 states.
Call Center Agent
Our Agents Just Sound Better when handling or making calls on behalf of our clients. Positions include Customer Service Representative, Inside Sales Agent, and Call Center Agent.
Contact Center Management
Operations Managers lead teams of Agents to meet and exceed client goals. Positions include Team Leader, Shift Manager, Assistant Manager and Manager.
Training & Development
Training staff oversee the education, development and retention of our Agents to meet staffing and performance objectives and to improve Agent performance. Positions range from Training Coordinator to Training Manager.
Recruiting
Recruiters identify talented individuals to join the DialAmerica family and develop effective recruitment and staffing processes, strategies, policies and procedures. Positions range from Employment Coordinator to Recruiting Manager.
Administration & Call Center Support
A variety of positions perform critical functions that support our Call Centers, including Administrative Assistant, Scheduler and Account Administrator.