Call Center Jobs at DialAmerica
DialAmerica's network of U.S.-based contact centers offers a variety of positions in more than 16 locations across 11 states.
Call Center Agent
Our Agents Just Sound Better when handling or making calls on behalf of our clients. Positions include Customer Service Representative, Inside Sales Agent, and Call Center Agent.
Here's just some of what we have to offer:
- Competitive compensation - base salary + incentives
- Set schedule
- Weekly pay with direct deposit
- Healthcare coverage* and 401K
- Paid on-the-job training
- Supportive and motivating staff to help you succeed
- Rapid opportunities for advancement
- Professional and upbeat office setting
Contact Center Management
Operations Managers lead teams of Agents to meet and exceed client goals. Positions include Team Leader, Shift Manager, Assistant Manager and Manager.
Training & Development
Training staff oversee the education, development and retention of our Agents to meet staffing and performance objectives and to improve Agent performance. Positions range from Training Coordinator to Training Manager.
Recruiting
Recruiters identify talented individuals to join the DialAmerica family and develop effective recruitment and staffing processes, strategies, policies and procedures. Positions range from Employment Coordinator to Recruiting Manager.
Administration & Call Center Support
A variety of positions perform critical functions that support our Call Centers, including Administrative Assistant, Scheduler and Account Administrator.