Marketing - Client Success Management- Full-Time

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Title : Marketing - Client Success Management- Full-Time
Category : Marketing
Type : Full Time
Address : 960 Macarthur Blvd
Mahwah, NJ 07495

Marketing - Client Success Management- Full-Time
in Mahwah, NJ

Apply Now

Job Description

DialAmerica has new a new full-time Client Success Management openings in our Marketing/Client Services Department at our Corporate Headquarters in Mahwah, NJ (Northern Bergen County).

If you are looking to build a successful and rewarding career with an industry leading company, this role may be the perfect fit for you!  We are growing our Client Services team and looking for career-minded individuals with the desire to succeed in a high performing, team oriented environment. We work with multiple clients from major industries including healthcare, financial services, consumer products and publishing. In this role, you will be working on a marketing team assigned a client's marketing program. This is not a sales position.

Job Responsibilities

  • Primary or secondary point of contact for assigned clients
  • Providing contact center staff with program specifications and goals
  • Generating, analyzing, and delivering client program reports
  • Implementing, coordinating, and managing the set-up of new client programs with our corporate and contact center staff
  • Representing clients internally and addressing ongoing needs
  • Proactively identifying and pursuing resolution of issues affecting client programs
  • Fulfilling established performance levels and continuously making recommendations for improvements
  • Possible future travel after the pandemic to client's headquarters and/or our contact centers
  • Presenting or assisting in the presentation of program results an summaries to internal staff/clients.

Job Requirements

Our ideal candidate:

  • A bachelor’s degree in Marketing, Communications or another related field

  • Some experience in marketing or client service role ( includes college internships)


Here’s just some of what we have to offer:

  • Competitive starting salary with bonus potential 
  • Exciting growth opportunities--a majority of our promotions are internal
  • Ability to work with an outstanding team
  • Healthcare coverage and 401k plan
  • Our program has the building blocks to help you structure a successful and rewarding career with us.


At DialAmerica, YOU are the Difference! 
Apply now!

We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

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Life At DialAmerica

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